Carpet Cleaners Daventry – Testimonial
As carpet cleaners Daventry the team recently attended a property in Daventry to carry out domestic carpet cleaning to a lounge, dining room, bedroom, hall, stairs and landing carpets. The home owner had children , pets and hadn’t had the carpets professionally cleaned before. After our initial contact by phone we arranged to visit and carry out an inspection of the carpet and talk the customer through the process and answer any questions she may have. We try to avoid quoting by phone as each carpet is individual, we need to ascertain it’s make, type of pile, amount of soiling, best method of cleaning plus assess any hazards. We can also point the client to any appropriate videos we’ve made to help answer any questions she may have regarding a particular subject thereby giving the customer a visual demonstration. Take a look at our carpet cleaning video where I take you through our 7 step path to purification. We then provide our client a quotation and upon acceptance we make an appointment convenient to the customer to carry out the work.
We arrived at the arranged time or estimated time if it’s not our first job of the day, we will call the client to inform them with our time of arrival to ensure they’re not waiting around or wasting their day. Once we arrive the team will carry out the cleaning as discussed with the client so there’s no hidden surprises. We will move armchairs, sofa’s etc, the only things we won’t move are large heavy items such as display cabinets or electrical items as TV’s are normally connected to DVD’s or X Boxes and I don’t have my son with me to sort it out!
Our customer in Daventry was over the moon with the work, this what she had to say
” Brilliant service, explained what they’d do and were courteous and friendly. Carpets have come up great and stain free… Would definitely
Mel also booked us through our SleepHaven Facebook business page and therefore qualified for 20% OFF on her first carpet clean. Take a look at our below video taking you through the cleaning process.